Frequently asked questions

cáene is a Scandinavian wellness brand creating modern supplements for beauty, health and sensual wellbeing. Our daily gummies are made to work on their own or together – as rituals you actually look forward to.

cáene was founded in Stockholm by Alexandra Casén and Paulina Lundström. With combined experience from beauty and fashion – across sales, brand and marketing – they've created a wellness brand where formulation, experience and visual world are given equal care.

Behind cáene there are also investors and advisors with experience from wellness, health, food, fashion and media.

The products are formulated in Sweden for the European market. Formulations, labelling and communication are developed in line with relevant EU rules. We work with batch documentation, certificates of analysis and third-party testing where relevant.

The products are formulated in Sweden and manufactured by a specialist gummy partner in China. Every batch is accompanied by batch documentation and a certificate of analysis.

There's no right order. Start with what feels most relevant to you right now – beauty, health or sensual wellbeing. Each product works as its own ritual, and you can always add more whenever you like.

cáene consists of five daily rituals across beauty, health and sensual wellbeing:

– glow and summer within beauty
– debloat within health
– desire and intimate within sensual wellbeing

Each product is made to work as its own ritual or together with others in the range.

desire, summer and debloat are vegan-friendly. glow contains collagen peptides from cattle, and intimate contains GOS from milk, so they are not vegan.

Yes, all products are sugar-free. They are sweetened with polyols such as maltitol, isomalt and erythritol together with steviol glycosides.

Excessive consumption may have a laxative effect.

Each formula contains its own combination of carefully selected ingredients:

– glow: collagen peptides, hyaluronic acid, vitamin C, vitamin E and biotin
– summer: beta-carotene, lycopene, vitamin C, vitamin E and copper
– desire: maca root, fenugreek, saffron and L-citrulline
– intimate: GOS, cranberry extract, vitamin C and zinc
– debloat: PHGG, peppermint leaf extract and calcium

The full ingredient list and the amount of active ingredients per daily dose is on each product page and on the packaging, as well as on our science page where you can read more about the research.

intimate contains GOS from milk and is not milk-free. glow contains collagen peptides from cattle. Always read the full ingredient and allergen information on the product page or packaging before use.

glow and summer are orange, desire and intimate are red berries, and debloat is apple. All are sugar-free.

Choose your products and select a subscription on the product page. Your selected products are delivered automatically at the interval shown before you confirm your order. There’s no commitment, and you can pause or cancel through your account.

Your subscription price and saving are shown on the product page before you confirm your order.

Absolutely. You can pause, change or cancel your subscription at any time via your customer portal. No notice period.

Log in to your account and open your subscription portal to manage your subscription. If you need help, email contact@caene.se.

Choose your products, add them to the cart and follow the steps at checkout. You can buy the products separately, build your own ritual or choose a subscription where available.

We process and pack orders within 1–2 business days. Standard delivery normally takes 2–5 business days; Express normally takes 1–3 business days. Delivery times may vary during holidays and periods of high demand. You’ll receive a tracking number by email when your order ships.

See our shipping policy for full details.

We currently ship within Sweden. See our shipping policy for current delivery information.

You'll receive a tracking number by email as soon as your order has shipped. Use it to follow your delivery in real time.

Standard shipping is 49 SEK and free on orders over 449 SEK. Express is 69 SEK, or 19 SEK on orders over 449 SEK. The exact cost is shown at checkout.

Your first subscription delivery follows these terms. Every refill delivery ships free with Standard. We ship with PostNord within Sweden. Read our shipping policy.

You have 30 days of free returns from receiving your delivery — we cover the return shipping. Returns apply to unopened packaging with an unbroken seal. Read more in our return and refund policy.

Email contact@caene.se with your order number, and we’ll confirm and give you instructions. Refunds are issued to your original payment method, normally within 14 days of receiving your request. Read our return and refund policy for full details.

Contact us directly at contact@caene.se with your order number and photos of the damage. We'll sort it out as quickly as possible.

Our 30-day satisfaction guarantee applies when you start a subscription and covers the subscription's first delivery, once per customer — even if the pouch is opened. Email contact@caene.se within 30 days of receiving your first delivery and send back the opened pouch. We cover the return shipping and refund you once we've received it. One-time purchases are instead covered by our 30-day free returns for unopened packaging. Read the full terms in our return and refund policy.